Terms & Conditions

Gift Vouchers:

  • "Gift Certificates", "Gift Vouchers", "GV", "Gift Card" & "Vouchers" all mean the same.
  • Gift Vouchers are only valid towards The Crystal Shop products online and in store. Gift Vouchers cannot be used towards appointments with our readers.
  • As of 31st March 2018, your Gift Voucher is only redeemable and valid within 3 years of the purchase date.
  • We do not extend Gift Vouchers past their expiry date.
  • You cannot redeem your Gift Certificate for cash.
  • Gift Vouchers cannot be replaced if lost, so please make sure you store it somewhere safe as they are treated as a cash transaction.

Terms of Use:
These website terms and conditions (“Terms of Use”) apply to your use of the website and by using the website you agree to be bound by these Terms of Use. These Terms of Use are governed by the laws of New South Wales, Australia. If any part of these Terms of Use is found to be invalid or unenforceable, it shall be served without affecting the remainder.

Please read these Terms of Use carefully.
If you do not agree to these Terms of Use, you should not obtain or use information, services or products from this website. This website exists for the benefit of those individuals interested in products of Fays Crystals Pty Ltd (The Crystal Shop) (ABN: 69136436907). Fays Crystals Pty Ltd (The Crystal Shop) reserves the right to modify any of the Terms of Use and Privacy Policy at any time.

Product Information:
Prices of our products displayed on Fays Crystals Pty Ltd (The Crystal Shop) website are current at the time of display and are all displayed in AUSTRALIAN DOLLARS. We take every reasonable care to ensure the accuracy of all products listed. However, Fays Crystals Pty Ltd (The Crystal Shop) is not liable for any errors in pricing and description.

Product Disclaimer:
Crystals are not toys and they are not suitable for children to play with. We make every effort to accurately describe all products. However, manufacturers and importers may change colours, decorations, individual product markings and packaging without notice. We will make every effort to advise you prior to shipping if there is a material change in an items' appearance from the photo shown.
Since all crystals are made by mother nature, no two items are identical.

No Liability:
Any information provided to you on this site is not intended to diagnose or treat and should not replace any treatment or advice provided by your healthcare professional. Any information relating to therapy on this site is from the perspective of nature as quantum healing energy and does not replace any needed medical care or evaluation. The crystal healing information is provided as guidance only. It is not intended for, and neither should it be taken as professional medical advice nor a substitute for any professional medical service.
All information on this website is for educational purposes only and may appeal to those who are spiritually and metaphysically minded. Those in other fields of belief may not resonate with these types of etheric tools. Always do what works for you and be wise with your health and your own destiny.
No guarantees are made towards any validity to any information on this site. Please use this information at your own risk. Never disregard advice from your medical professional or delay seeking medical advice because of anything you may have read on this site. 

By having a reading at The Crystal Shop, you agree to the following terms:

  • Readings are purely for guidance. 100% accuracy of information is not guaranteed.
  • Our reading services are not to replace professional services. All readings are subject to your own interpretation and should never replace the professional advice from financial, medical, legal or psychological services. Should you seek information regarding these topics, we highly suggest that you seek advice/consult from the relevant qualified expert.

The Crystal Shops readers are extremely ethical readers and psychics, leading in the industry and experts in their field. While we do not undermine their abilities whatsoever, we encourage you to take your reading with an open mind and heart with no expectations.

You are in control of your own destiny. We take no responsibility for yours.


Fays Crystals Pty Ltd (The Crystal Shop) provides this website as a service. Although the information within this site is updated periodically, no guarantee is given that the information provided is complete, correct and/or up-to-date.
Fays Crystals Pty Ltd (The Crystal Shop) does not make any representations regarding the use and results obtained from the information on this website and no warranty or guarantee of a cure is expressed or implied with any information in this website. In no event shall Fays Crystals Pty Ltd (The Crystal Shop), its employees or associates be liable to any person or individual for any loss or damage whatsoever which may arise out of the use of this website or any of the information available at this website. Any advice is to be used at your own discretion. You agree to defend, indemnify and hold harmless Fays Crystals Pty Ltd (The Crystal Shop), its officers, directors, employees, agents, subcontractors, licensors and suppliers, from and against all claims, actions, demands, liabilities and settlements, including, without limitation, reasonable legal fees on a solicitor/own client basis, arising in connection with your use of the website or resulting, or alleged to result from, your use of the website, or your violation of any of these Terms of Use.

If you wish to establish a link to Fays Crystals Pty Ltd (The Crystal Shop) website from your website, you must seek our prior written consent. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and Fays Crystals Pty Ltd (The Crystal Shop) is not responsible for the content and maintenance of or privacy compliance in relation to any linked website. Any hyperlink on our website to another website does not necessarily imply our endorsement, support, or sponsorship of the operator of that website or of the information and/or products that they provide.

Copyright and Intellectual Property:
Copyright for content on this website is the property of Fays Crystals Pty Ltd (The Crystal Shop). Material on this website may be viewed and may be reproduced in hard copy for your personal reference. Unless otherwise permitted by law, the material and information on this site may not otherwise be sold, copied or reproduced or displayed and may not be distributed to any person or incorporated into any other website or materials without prior written approval from Fays Crystals Pty Ltd (The Crystal Shop). Intellectual property rights for software, scripts, programming code, animation, and processes used in this website are the sole property of Fays Crystals Pty Ltd (The Crystal Shop) including without limitation, all copyrights and other proprietary rights inherent therein.

All Rights Reserved:
All artwork and designs are protected by copyright and may not be reproduced, in whole are in part, in any manner without prior consent from Fays Crystals Pty Ltd (The Crystal Shop). You do not possess any images or information on this site and therefore you do not have any rights over them – either for personal or financial gain. If you do use our images or information you will have violated National and International Copyright legislation. Fays Crystals Pty Ltd (The Crystal Shop) will consider this as theft, and will not hesitate to pursue this theft further to the fullest extent of the law.

Security Risk:
Third parties may intercept or modify transmissions to and from this site and it is possible that computer viruses or other defects may be contained in files obtained from or through this site.

Questions & Comments:
If you have any questions, comments or corrections about any of the information at the site, please email . It is understood that you disclaim and waive all rights in any ideas or suggestions that you submit to Fays Crystals Pty Ltd (The Crystal Shop). You further agree that Fays Crystals Pty Ltd (The Crystal Shop) will be free to use those ideas or suggestions in any way without obligation to you and you warrant that you are free to disclose the same without obligation to any other party.